Refund policy

We strive to deliver high-quality products that meet your expectations. Since most of our products are customized and made-to-order, we follow a strict return and refund policy.

Returns:

• Returns are not accepted for customized or personalized products.
• Non-customized items may be eligible for return within 3 days of delivery if damaged or defective.

Damaged or Incorrect Items:

• If you receive a damaged, defective, or wrong product, please contact us within 24 hours of delivery with photos/video proof.
• We will offer a replacement or refund after verification.

Refunds:

• Refunds (if applicable) will be processed within 5–7 business days after approval.
• Refunds will be credited to the original payment method.

Note:

• Slight variations in color/design may occur due to handmade nature and lighting conditions.